Ticket statistics
From Prototype
Contents |
Timeline statistics
| Type | Open from before 3 September 2009 | Opened during | Closed during | Open on 3 September 2010 |
|---|---|---|---|---|
Ticket stats |
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|
0 |
||||
Priorities |
||||
|
Low |
0 |
0 |
0 |
0 |
|
Medium |
0 |
|||
|
High |
0 |
0 |
||
|
Critical |
0 |
0 |
||
Platforms |
||||
|
Windows |
0 |
|||
|
Sun |
0 |
|||
|
Red Hat |
0 |
|||
|
Switch |
0 |
0 |
||
|
SAN |
0 |
0 |
0 |
0 |
Categories |
||||
|
User Accounts |
0 |
|||
|
Hardware Problem |
0 |
|||
|
Operating System |
0 |
0 |
||
|
Software |
0 |
0 |
0 |
0 |
|
Work Order |
0 |
|||
|
User Support |
0 |
0 |
||
|
Network |
0 |
0 |
0 |
0 |
|
Change Request |
0 |
0 |
0 |
0 |
|
System Build |
0 |
0 |
||
|
Other |
0 |
0 |
||
Groups |
||||
|
support_pool |
0 |
|||
|
Windows Sys Admin |
0 |
0 |
||
|
UNIX Sys Admin |
0 |
0 |
||
|
Linux Sys Admin |
0 |
|||
|
Mass Storage |
0 |
0 |
||
|
Network Support |
0 |
0 |
0 |
0 |
|
Oracle Admin |
0 |
0 |
0 |
0 |
Supporter stats |
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|
0 |
||||
|
0 |
0 |
0 |
0 |
|
|
0 |
0 |
0 |
0 |
|
|
0 |
0 |
0 |
0 |
|
|
0 |
0 |
0 |
0 |
|
|
0 |
||||
|
0 |
0 |
|||
|
0 |
0 |
|||
|
0 |
0 |
0 |
0 |
|
Ticket statistics
Totals |
|
|
Open tickets: |
12 |
|
Closed tickets: |
3 |
|
Total tickets: |
15 |
Priorities |
|
| Low | 0% |
| Medium | 86.67% |
| High | 6.67% |
| Critical | 6.67% |
Platforms |
|
| Windows | 40% |
| Sun | 20% |
| Red Hat | 26.67% |
| Switch | 6.67% |
| SAN | 0% |
Categories |
|
| User Accounts | 20% |
| Hardware Problem | 13.33% |
| Operating System | 6.67% |
| Software | 0% |
| Work Order | 26.67% |
| User Support | 6.67% |
| Network | 0% |
| Change Request | 0% |
| System Build | 6.67% |
| Other | 6.67% |
Groups |
|
| support_pool | 40% |
| Windows Sys Admin | 20% |
| UNIX Sys Admin | 6.67% |
| Linux Sys Admin | 26.67% |
| Mass Storage | 6.67% |
| Network Support | 0% |
| Oracle Admin | 0% |
Supporter stats |
|
| User:Andreslucena | 26.67% |
| User:CW Dillon | 0% |
| User:Carlossa | 0% |
| User:OF | 0% |
| User:Rolze | 0% |
| User:Ryan Lane | 46.67% |
| User:Solitarius | 6.67% |
| User:Support pool | 33.33% |
| User:William Allison | 0% |
